1. Information We Collect

We collect different types of information depending on how you engage with our services. Some information you provide directly, while other data is collected automatically through your interactions with our website and services.

Personal Information You Provide

• Contact Details: Your name, email address, phone number, and mailing address when you reach out or express interest in our franchising opportunities
• Business Information: Details about your current business experience, financial background, and investment capacity when you apply for franchise opportunities
• Financial Data: Bank account details, credit information, and transaction history when processing payments or assessing franchise applications
• Identification Documents: Copies of driver's licenses, passports, or other ID documents required for verification under Australian law
• Communication Records: Content of emails, phone calls, and messages exchanged with our team

Information Collected Automatically

• Usage Data: Pages visited, time spent on site, links clicked, and navigation patterns
• Device Information: IP address, browser type, operating system, and device identifiers
• Location Data: General geographic location based on IP address
• Cookies and Tracking: Small data files stored on your device to remember preferences and analyze site usage

2. How We Use Your Information

We don't collect information just for the sake of it. Every piece of data serves a specific purpose in delivering our franchising financial services and improving your experience.

3. Data Sharing and Third-Party Access

Sometimes we need to share information with trusted partners to provide our services effectively. Here's who might access your data and why.

• Financial Institutions: Banks and payment processors handle transactions and verify financial information during franchise application reviews
• Legal and Professional Advisors: Solicitors, accountants, and business consultants who assist with franchise agreements and compliance matters
• Technology Service Providers: Cloud hosting companies, email service providers, and CRM platforms that support our operations
• Credit Reference Agencies: Organizations that conduct financial background checks as part of our due diligence process
• Government Bodies: Tax authorities, financial regulators, and law enforcement when legally required

All third parties are bound by confidentiality agreements and must comply with Australian privacy laws. We conduct regular reviews to ensure they maintain appropriate security standards.

4. Your Privacy Rights Under Australian Law

The Privacy Act 1988 and Australian Privacy Principles give you significant control over your personal information. You're not just a data subject—you have real rights that we respect and uphold.

How to Exercise Your Rights

Send a written request to our privacy officer at contact@venyrosiqe.com. Include your full name, contact details, and a clear description of what you're requesting. We'll verify your identity before processing any request—this protects your information from unauthorized access.

Most requests are handled within 30 days. If we need more time due to complexity or volume, we'll let you know and explain why. There's generally no charge for exercising your rights, though we may apply a reasonable fee for excessive or repetitive requests.

5. Data Security Measures

We've implemented multiple layers of security to protect your information from unauthorized access, disclosure, or misuse. Financial data deserves serious protection, and that's what we provide.

• Encryption: All sensitive data is encrypted both in transit using TLS 1.3 and at rest using AES-256 encryption standards
• Access Controls: Staff access is limited on a need-to-know basis with unique credentials and multi-factor authentication
• Regular Audits: Third-party security assessments conducted quarterly to identify and address vulnerabilities
• Secure Facilities: Physical documents stored in access-controlled locations with surveillance and alarm systems
• Incident Response: Documented procedures for detecting, responding to, and reporting data breaches within required timeframes
• Staff Training: Regular privacy and security training for all team members handling personal information

6. Data Retention and Deletion

We don't keep your information forever. Retention periods depend on legal requirements, business needs, and the type of data involved.

Standard Retention Periods

• Active Franchise Applications: Retained throughout the application process and for 7 years after conclusion to comply with financial record-keeping laws
• General Inquiries: Contact information and correspondence kept for 2 years to support ongoing business relationships
• Financial Transaction Records: Maintained for 7 years as required by Australian tax and corporate law
• Marketing Communications: Stored until you unsubscribe or request deletion, then removed within 30 days
• Website Analytics: Aggregated usage data retained for 24 months for statistical analysis

When data reaches the end of its retention period, we securely delete or anonymize it. Deletion methods depend on the storage format—digital files are overwritten multiple times, while physical documents are cross-cut shredded and disposed of securely.

7. International Data Transfers

Most of your data stays within Australia. However, some service providers we work with operate servers or offices overseas, which may involve transferring your information internationally.

When we transfer data outside Australia, we ensure adequate protection through approved mechanisms like Standard Contractual Clauses or selecting providers in countries with comparable privacy laws. You'll never be caught off guard—we'll inform you if your data needs to travel overseas as part of our service delivery.

8. Children's Privacy

Our franchising financial services are designed for adults. We don't knowingly collect information from individuals under 18 years of age. If you're a parent or guardian and believe your child has provided us with personal information, contact us immediately so we can delete it.

9. Changes to This Privacy Policy

Business practices and privacy laws change. We review this policy regularly and update it when necessary. The date at the top shows when it was last revised.

For minor updates, we'll post the revised policy on our website. If we make significant changes that affect how we handle your information, we'll notify you directly via email or prominent website notice before the changes take effect. Continuing to use our services after changes go live means you accept the updated terms.

10. Cookies and Tracking Technologies

Our website uses cookies—small text files stored on your device—to remember your preferences and understand how people use our site. You can control cookie settings through your browser, though disabling them might limit some functionality.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality like secure login and navigation
• Performance Cookies: Collect anonymous data about page visits and user journeys to improve site performance
• Functionality Cookies: Remember your preferences and settings for a personalized experience
• Marketing Cookies: Track your browsing to deliver relevant content, only with your consent